Terms of service


Terms of Service

Welcome to Escoosh. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By accessing our website or placing an order with Escoosh, you confirm that:

  • You have read and understood these Terms of Service.

  • You agree to comply with all applicable laws and regulations.

  • You are at least 18 years old, or you are using the website with the supervision of a parent or legal guardian.

These terms apply to all users of the website including visitors, customers, and anyone interacting with our services.

2. Changes to Terms

Escoosh reserves the right to update, modify, or replace any part of these Terms of Service at any time.

Any changes will be effective immediately once posted on the website. It is your responsibility to review this page periodically to stay informed of any updates.

Your continued use of the website after changes are posted constitutes acceptance of those changes.

3. Products and Services

Escoosh offers printed posters and related products through its online store.

While we make every effort to accurately display our products, please note that:

  • Colors may vary slightly due to screen settings, lighting, or printing variations.

  • Product images are used for illustration purposes and may differ slightly from the final product.

  • Sizes, materials, and finishes may have minor variations due to manufacturing processes.

We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR).

We reserve the right to:

  • Change product prices at any time

  • Correct pricing errors

  • Update promotional offers or discounts

Accepted payment methods may include:

  • Online payments

  • Cash on Delivery (COD)

If a pricing error occurs after an order is placed, we reserve the right to cancel the order and issue a full refund.

5. Order Acceptance and Cancellation

Once an order is placed, you will receive an order confirmation.

However, Escoosh reserves the right to cancel or refuse any order for reasons including but not limited to:

  • Incorrect or incomplete customer information

  • Suspected fraudulent or suspicious activity

  • Product stock unavailability

  • Payment issues

If an order is cancelled after payment has been completed, the customer will receive a full refund.

6. Shipping and Delivery

Orders are processed and shipped within the timeframe mentioned on the website.

Delivery times may vary depending on:

  • Customer location

  • Courier partner delays

  • Weather conditions

  • Other circumstances beyond our control

Escoosh is not responsible for delays caused by courier companies or external logistics issues.

Customers are responsible for providing accurate shipping information. We are not responsible for failed deliveries caused by incorrect addresses.

7. Returns and Refunds

Returns and refunds are only accepted in cases where:

  • The product received is damaged

  • The wrong item was delivered

Customers must report the issue within 48 hours of delivery and provide clear photos or videos showing the issue.

Once verified, we will provide either:

  • A replacement, or

  • A full refund

We do not accept returns for:

  • Change of mind

  • Incorrect orders placed by customers

  • Minor color variations due to screen differences

For complete details, please refer to our Return & Refund Policy.

8. Intellectual Property

All content available on the Escoosh website and social media platforms, including but not limited to:

  • Poster designs

  • Graphics

  • Product images

  • Logos

  • Text content

is the intellectual property of Escoosh.

This content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

Unauthorized use may result in legal action.

9. User Conduct

By using our website, you agree not to:

  • Use the website for any unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Upload malicious software or harmful content

  • Interfere with the operation or security of the website

Violation of these rules may result in termination of access to our services.

10. Limitation of Liability

Escoosh shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

Our liability, if any, shall be limited to the amount paid by the customer for the product.

11. Third-Party Services

Our website may include links to third-party services such as payment gateways or courier providers.

Escoosh is not responsible for the policies, practices, or actions of third-party services.

12. Privacy

Any personal information collected through our website will be handled according to our Privacy Policy.

We are committed to protecting customer information and ensuring safe transactions.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these terms will be subject to the jurisdiction of the appropriate courts in India.

14. Contact Information

If you have any questions regarding these Terms of Service or your order, you can contact us:

Phone no: +91 92035 78089

Email: escoosh.official@gmail.com

Instagram: DM us at @escoosh.store

Please include your order number and relevant details when contacting us.